Digital Delivery

What is Warranty, what does it cover, what doesn’t it cover, and how long is it?

Hyrockers offers a warranty for certain products to ensure customer satisfaction and reliability. In short, if you follow all instructions, you will have at least 5 months of access to the account in most accounts.

What it covers:

Shared/offline accounts: Issues such as account inaccessibility or login problems caused by us.

Delivery: Products that are not delivered within 24 hours will be rectified or replaced.

What it doesn’t cover:

Misuse: If the product is modified, shared, unauthorized selling or misused by the buyer, the warranty will not apply.

Change of mind: We do not offer refunds or warranties for accidental purchases or reasons not related to the product’s functionality.

Warranty period:

For most shared/offline accounts, the warranty is 5 months.

For 0-hour accounts, there is no warranty as these accounts are thoroughly checked before being delivered.

• Customer Support
  Digital products customer support is provided except in game Assistance in solving problems with the product for a period of 30 days from the date of purchase (only activation questions Not Ingame Or MOD/Third Party)
  
• Account Delivery Details
  
  • User ID 
  • Password 
  • you can login 1 device only unless full acess
  • You will receive permanent access(you can keep account forever you will not receive any id for getting your code just you will get an ac to play a game) to the above credentials. For authentication purposes, please contact your designated agent. You Can’t Able to change User ID or Account Password
• Return Policy
  
  

  We offer a 2-day return policy for unopened digital products. To learn more, please review our complete policy under Delivery & Return. 

• Redemption Codes and License Keys
  
  

  Product activation keys or redemption codes are provided as per the vendor’s policies. Hyrockers Gaming acts as a delivery platform, and the vendor is responsible for product distribution. There will be no direct association with hyrockersgaming.com regarding the content.

• Delivery Process
  
  

  Upon purchase, digital products are delivered via email, WhatsApp, and SMS. Product details will be sent to the contact information you provide during checkout or account creation. Please ensure that your details are accurate to receive the product without delay.

  Full Access Accounts
  
  

  Upon purchase, Full access products the delivery time takes 1 to 4 days. we provide full access products warranty for 24 hours and if the credentials changed

  the warranty gets over. full access accounts are non-refundable