FAQ
- How do I create an account?
- To create an account, click on the “Sign Up” button located in the top right corner of the website. Fill out the required fields and click “Submit” to create your account.
- How do I place an order?
- To place an order, browse our products and click on the “Add to Cart” button for the item you want to purchase. Once you have added all the items you want to buy, click on the shopping cart icon located in the top right corner of the website. Review your order and click “Checkout” to complete your purchase.
- What payment methods do you accept?
- We accept all major credit/Debit cards, including Visa, Mastercard. We also accept payments via Taptap Send, Google Pay, Paytm, Phonepe, Mobikwik, Bharatpe, Etc.
- How long does game take to show in dashboard?
- It vary depending on your payment method you use to purchase the software or game if you done the payment then it take 1-2 hours to process (This Manage Manually By Our Team)
- What is your return policy?
- We offer return policy for items. If you are not satisfied with your purchase, you can’t return it or exchange. Please see our Returns page for more information.
- Do you offer international Payments?
- Yes, we offer international Payments to most countries. Please note that international Payments is done through TAPTAP SEND.
- How can I contact customer service?
- You can contact our customer service team by clicking on the “Contact Us” link located at the bottom of the website. You can also send us an email or whatsapp us during business hours.
- How can I leave a product review?
- You can leave a product review by navigating to the product page and clicking on the “Write a Review” button. Please share your honest feedback and include details about your experience with the product.
- Do you offer discounts or promotions?
- Yes, we offer discounts and promotions throughout the year. Please sign up for our newsletter to stay up-to-date on the latest deals and offers.
- Do you offer customer support on weekends?
- Our customer service team is available Monday through Friday during regular business hours. However, you can send us an email at any time and we will respond as soon as possible.
- What is your privacy policy?
- We take your privacy seriously and have a detailed privacy policy that explains how we collect, use, and protect your personal information. You can read our privacy policy by clicking on the link located at the bottom of the website.
13. If I buy game from will I get steam key or steam account
- Yes, you will get steam Family Share or steam key, you just have to redeem the game from our epic, steam, EA, etc.
14. Agent is asking for my anydesk/Teamviewer
- Yes, you will get message of asking for this details. This is for safety of the accounts this is 100% safe and secure we will just login and disconnect.