What is a warranty?

Hyrockers Gaming offers a warranty on certain products to ensure customer satisfaction. If you follow all instructions, you will have at least 5 months of access to the account in most cases.

What does the warranty cover?
  • Shared/Offline Accounts: Covers login issues or account inaccessibility caused by us.
  • Delivery Issues: If a product is not delivered within 24 hours, it will be rectified or replaced.

 

Are your products genuine?

Absolutely! We only sell 100% authentic products & electronics.

What is not covered under the warranty?
  • Misuse: The warranty is void if the product is modified, shared, resold, or misused by the buyer.
  • Change of Mind: No refunds or warranties for accidental purchases or reasons unrelated to the product's functionality.
How long is the warranty period?
  • Shared/Offline Accounts: 5 months.
  • 0-Hour Accounts: No warranty, as they are thoroughly checked before delivery.
What kind of customer support is available?
  • Digital product support is available for 30 days from the purchase date.
  • Support covers activation issues only (not in-game issues, mods, or third-party assistance).
What account details will I receive?
  • User ID & Password for the purchased account.
  • Permanent access to the account for gaming.
  • You cannot change the User ID or Password.(Unless  Full Access)
What is the return policy?
  • Unopened digital products: Can be returned within 2 days.
  • Check the complete policy under footer Delivery & Return for more details.
How do redemption codes and license keys work?
  • Activation keys or redemption codes are provided as per the vendor’s policies. Check Product Page Correctly
  • Hyrockers Gaming acts as a delivery platform and is not responsible for the content.
How will I receive my digital product?
  • Digital products are delivered via email, WhatsApp, and SMS.
  • Ensure that your contact details are accurate to avoid delivery delays.