RETURN POLICY

Last updated September 15, 2021

Refund Policy

1. Overview

At https://hyrockersgaming.com , we strive to ensure our customers are 100% satisfied with their purchases. If you are not completely satisfied with your purchase, we are here to help.

2. Returns

2.1 Eligibility for Returns:

  • Items must be returned within 3 days of the purchase date.
  • Items must be unused, in the same condition that you received them, and in the original packaging.
  • Proof of purchase or receipt is required for all returns.

2.2 Non-returnable Items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

3. Refunds

3.1 Process:

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within 7 days, depending on your card issuer’s policies.

3.2 Partial Refunds:

  • Partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned more than 3 days after delivery may not eligible for refunds.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at contact@hyrockersgaming.com

5. Shipping

5.1 Return Shipping:

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

5.2 Shipping Time:

  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

6. Contact Us

If you have any questions on how to return your item to us, contact us at:

  • Email: contact@hyrockersgaming.com
  • Phone: +91 8767426185

7. Amendments to this Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically for any updates.