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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
Shopping Information
You can browse products using categories, search bar, or filters on our website. Simply type the game or product name to find it quickly.
Yes. Click the “Add to Wishlist” button on any product page to save it for later.
Stock availability is clearly mentioned on the product page. If a product is out of stock, it will be marked accordingly.
No, guest checkout is not available. creating an account helps you track orders and receive updates easily.
Payment Information
We accept UPI, Debit/Credit Cards, Net Banking, Wallets, and other secure online payment methods available at checkout.
Absolutely. All payments are processed through secure and encrypted payment gateways. We do not store your card details.
Yes. If you have a valid coupon code, apply it during checkout to receive discounts.
If your payment fails, the amount (if deducted) will be automatically refunded by mention bank within 5–7 working days. You can also retry the payment.
Order & Returns
Due to the nature of digital products and gaming items, returns are accepted only in specific cases such as wrong product delivery or defective physical items.
Contact our support team within 24 hours of delivery with order details and proof (images/video if applicable).
If the mistake is from our side, we will bear the return shipping cost. Otherwise, shipping charges may apply.
Exchanges are allowed only for eligible physical products after verification.
Ordering from Our Store
Digital items are delivered via WhatsApp or email after payment confirmation.
Yes. All accounts and digital products sold by Hyrockers Gaming are tested and verified before delivery.
Yes. We provide full guidance for installation, login, and basic troubleshooting.
Support is available daily, including weekends (response time may vary during peak hours).